When you subscribe to any of our Services, interact with us (including
via our contact or support channels) or your personal data is otherwise
submitted to us, MCI is a ‘data controller’ and gathers and uses certain
information about you.
In the case of you using or subscribing to our Services using your
cellular number, your personal data (cellular number, unless you provide
us with additional personal data when you contact us) is collected for
the purpose of being used and processed in:
• personalising the Service to your respective preferences; • for
the serving of appropriate, tailored advertising to you via the
Services; • for the purpose of tracking the Service's
performance; • troubleshooting, data analysis, testing, research
and service improvement and/or to identify any technical issues that may
occur from time to time; • for use in devising additional
enhancements or improvements to the Services; and • statistical
tracking, redundancy and audit purposes.
We might also use cookies (small text files stored in your browser) and
other techniques such as web beacons (small, clear picture files used to
follow your movements on our website). These collect information that
tells us how you use our sites, web-related products and/or Services.
We may share information about you with: • your mobile network
operator; • our partners, subsidiaries or agents involved in
delivering or advertising the Services; • where applicable, credit
reference, fraud prevention or business scoring agencies, or other
credit scoring agencies; • where applicable, debt collection
agencies or other debt recovery organisations; • law enforcement
agencies, regulatory organisations, courts or other public authorities
if we have to, or are authorised to by law.
We have appropriate security measures in place to prevent personal data
from being accidentally lost, or used or accessed in an unauthorised
way. We limit access to your personal information to those who have a
genuine business need to know it. Those processing your information will
do so only in an authorised manner and are subject to a duty of
confidentiality.
MCI does not accept responsibility for any unauthorised access or loss
of personal data that's beyond our control.
If you have any questions about our Privacy Policy or the information we
hold about you, kindly contact support@hyvemobile.co.za.